Terms of Use

Welcome to Zivaah! By accessing or using our website, www.zivaah.shop, you agree to be bound by the following Terms of Use. These terms govern your use of the Site, including any services, content, and features offered by Zivaah. If you do not agree to these terms, please refrain from using the Site.

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as any other policies or guidelines referenced herein. Zivaah reserves the right to change, modify, or update these Terms of Use at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.

2. Eligibility

To use the Site, you must be at least 18 years old or have the consent of a parent or legal guardian. By using the Site, you represent and warrant that you are eligible to do so and that you will not violate any applicable laws or regulations.

3. Account Registration

To make purchases or access certain features on the Site, you may be required to create an account. You agree to provide accurate, current, and complete information when registering and to maintain the security of your account by keeping your password confidential. You are responsible for all activities under your account, and you agree to notify us immediately if you suspect any unauthorized use.

4. Product Information and Availability

We strive to display accurate product information on our Site, including descriptions, pricing, and availability. However, we cannot guarantee that the information is always error-free. Zivaah reserves the right to correct any inaccuracies, including errors in pricing, and to cancel or refuse any orders based on incorrect information.

5. Order Acceptance and Payment

All orders placed through the Site are subject to acceptance and availability. We may refuse or cancel orders for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraud. Payments for orders are processed securely through our payment gateway and must be completed before the order is shipped.

6. Shipping and Delivery

We offer various shipping options for our customers. Delivery times and shipping costs will be displayed during checkout. While we aim to fulfill orders promptly, Zivaah is not responsible for delays caused by third-party couriers or force majeure events.

7. Returns and Exchanges

Please refer to our Return Policy for information regarding returns, exchanges, and refunds. Our policy outlines the eligibility criteria and steps to take if you wish to return or exchange any products purchased from Zivaah.

8. Intellectual Property

All content on the Site, including text, images, logos, trademarks, designs, and videos, is owned by Zivaah or its licensors and is protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or use any content from the Site without our express written permission.

9. Prohibited Activities

You agree not to engage in any activities that may:

  • Violate any applicable laws or regulations.
  • Infringe upon or violate the intellectual property rights of Zivaah or any third party.
  • Interfere with the operation of the Site or disrupt any servers or networks connected to the Site.
  • Engage in any fraudulent, deceptive, or abusive conduct.

Any violations of these terms may result in the suspension or termination of your account and legal action, if necessary.

10. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the practices outlined in the Privacy Policy.

11. Limitation of Liability

Zivaah makes no warranties, express or implied, regarding the operation of the Site or the products sold through it. We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Site or its products.

12. Indemnification

You agree to indemnify and hold harmless Zivaah, its officers, directors, employees, and agents from any claims, damages, losses, and expenses, including legal fees, arising out of your use of the Site, violation of these Terms of Use, or infringement of any third-party rights.

13. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms will be resolved exclusively in the courts of [Your Jurisdiction], India.

14. Dispute Resolution

In the event of a dispute, you agree to resolve the matter through binding arbitration, as per the Arbitration and Conciliation Act of India, rather than through litigation. Arbitration will take place in [City, State], India.

15. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Termination

Zivaah reserves the right to suspend or terminate your access to the Site at any time, for any reason, without notice or liability, especially in cases of violation of these Terms of Use.

17. Contact Us

If you have any questions about these Terms of Use or our services, please contact us at:

📧 zivaah.shop@gmail.com
📞 +91 9752682909